"Frank Bass runs a first class operation and his team is awesome. Whether it’s new carpet or umbrellas, you guys do a great job. Please thank Frank and his entire team for the effort. It shows!"

Tony Schuster, Pavilion Development Co. 01/18/07

"Blair [Prentice], I love our office space!  It has made a huge difference in my recruiting efforts -- location is so very important, and definitely a "drawing card". My requests for service are always prompt, courteous and complete. Thank you for being there for all our needs -  we appreciate your smile too!"

Anne Darwin, RBC Insurance  8/21/07

"Frank [Bass], I am a little delayed in writing this note but I wanted you to know what an outstanding team you have.  As luck would have it, we were in the middle of taking down 3 servers and working on them when the power went out on July 13th (ironic, no?).  Monica Perry from our Philadelphia office was here to help bring everything down and back up.  Your guys were top notch.  They kept us informed of the situation and every time I stepped out of the office there was someone there to give me an update.  Larry Misner, Richard Fida and Don Thompson could not have done a better job.  Thank you."

Danielle Hill, Binswanger Company 07/25/07

"As a Market Researcher for the Charlotte region at Karnes Research, I must admit that the new features on the Ballantyne Corporate Park website are incredible. The quality of my job is dependent upon the understanding and efficiency of gathering market information. The new additions to the site have made my job easier and served as a great reference for one of the largest and best performing office parks in the region.

My favorite addition to the site is the Interactive Property Map. The ability to scroll over individual buildings enabled me to better understand the layout and scope of the park. In addition to clarification of building sites, being able to view the available space in each building has proved quite helpful during our survey process."

Will Harkins, KARNES 07/12/07

"I want to say thanks for all the great events Bissell Companies puts on for its tenants, like the Spring Festival, the social at Gallery Restaurant, and the breakfast several weeks ago.  I’m sure I speak on behalf of a lot of others, we really appreciate it!  It truly is an excellent office experience working in the Ballantyne Corporate Park!"

Crystal T. Hanley, Hanley Tax & Business Services 05/02/07

"Just wanted to take a second to let you know how happy we are with Scott, Mike, Christie, and everyone at Bissell dealing with customer issues. When dealing with any of them, they never act like I am bothering them, and they are always very professional and polite. As busy as I know they are, they are able to make us feel like we are the only clients they have to service.  Any time there is any kind of maintenance or janitorial problem, they are extremely attentive and solve the problem as quickly as possible.

We are extremely pleased with the service we have been getting, and we just wanted to let you know how good of a job you [Patty, Alicia, Barry], and they, are doing. Thank you all so much for everything you do!"

Megan Hudson, HRI, 3/14/07

"Talk about exceeding expectations. Nice."

Tom Wille, CLW Real Estate Services Group, 3/9/07

"Barry [Fabyan], thank you for your rapid turnaround on this.  I appreciate your personal attention to this deal."

Charles Jonas, Trinity Partners, 3/6/07

“We had the Senior Executive Vice President in town yesterday.  He loved the new space, the building and the grounds.  Thanks for all you guys do! He was actually so happy with everything he is thinking of booking a trip later this year with the CEO so he can check it all out as well.”

Jeremy Edwards, Hess Corporation, 1/27/07

“Barry [Fabyan], thanks for going to bat for us.  As always, our impression of the Bissell team, and the partnership you build with your tenants, is above and beyond any that we have seen.  We appreciate your handling of the situation.”

Steven Bucey, Newport Group, 1/24/07

“Thank you for making our sales meeting a huge success.  The Ballantyne Village Theatre is an awesome venue and The Staybridge Suites is top notch in service.  Ballantyne Corporate Park is a class act, just like Howard and Barry.”

John Owens, CEO, Ameritrust, 10/26/06

“In today’s business world, customer service means everything especially in the service industry.  I would like to take a moment to say thank you for having an employee like Wes Vanhoy of Bissell Property Services on your staff.  We are located in the Cullman Park building and have enjoyed a relationship with the Bissell Companies over the past six years.  When we have an issue, Wess has always been so responsive and makes such a positive reflection of what I know the Bissell Companies stands for.  There have been many times issues really were not in the scope of his work but he took ownership of the issue and ensured they were resolved.”

John Tallent, Vice President, AmComp Inc. 8/28/06

“I have been a tenant in the Ballantyne Corporate Park for three years and in that time we have grown three times from 3,500 square feet to our current 25,000 square feet in Brixham Green Two.  Howard Bissell has worked very hard to accommodate all of my moves.  As we continue our aggressive growth, the size of Ballantyne Corporate Park allows Richard Tocado Company the flexibility to acquire office space and move throughout the park on an ongoing basis.

Ballantyne Corporate Park is in a great location offering several lunch choices, shops, workout facilities and other great amenities. It makes recruiting great employees easier.

The Bissell Companies have the Richard Tocado Company’s business now and in the future. I would not rent space anywhere else in the Charlotte area.  Bissell Companies and RTC are a great fit.”

Richard Tocado, 2/10/06

“After having been a tenant at Ballantyne Corporate Park for five years, our company needed more space.  At the time, the amount of space we needed was not available for the time frame we wanted.  With all of the new office space being built in the area, we thought nothing of going right down the street to other office space.  Never did we think we would realize how much we had taken for granted while at Ballantyne Corporate Park.  Little things you expect and never think about such as mail delivery, security, housekeeping, and true professional management became a concern.  It was never so clear how great a job the Bissell Companies at Ballantyne Corporate Park perform.  Now that the amount of space we need is again available in an office building that runs like clockwork, we are headed back as soon a possible, never to make that mistake again  Thanks to Barry Fabyan our experience with the Bissell Companies has already again proven to be effortless.  Than you again for the job you do!”

Lisa Martin, Raymond James Financial Services, 1/24/06

“We moved into our first Ballantyne office in August of 2004.  We had a great experience in our first office. The price and terms of the lease were competitive.  The construction upfit was well done and we moved in two weeks earlier than promised.  Our business continued to expand and we needed a larger space, which you provided in another Ballantyne building.  Our move into the larger space could not have gone smoother.  The construction was of the highest quality, we moved on time and the disruption to our business was minimal.

Now that we are opening other offices throughout North Carolina, we can see the stark contrast between working with the Bissell Companies and other landlords.  It has taken twice as long to negotiate the leases, the people are difficult to deal with and our business has been disrupted.  One example of this is the number of pages in the lease document.  The Bissell Companies lease was about twenty pages in length.  The lease number of pages in the lease documents for the other landlords is fifty-two pages, for less than half the square footage. 

Thanks for your help over the last couple of years.  We only wish you had office buildings throughout the state.”

Jerry Holmes, Settlement Source, 1/9/06